Frequently Asked Questions

The clinic schedule varies depending on veterinary staff availability but on average we provide four to six clinics per week. Potential clients should call for more details (315) 834-0141.

SANS does not accept walk-ins for spay & neuter services. All clients must make an appointment as spaces are limited.

Credit/debit cards, cash. We do not accept personal checks or Care Credit.

Payment for all dog appointments is required one week in advance. You can do so by calling with a credit card or stopping by on a clinic day to pay with cash. Prepayments are due at the time an appointment is made and full payment for cat appointments is due in the morning when you drop your cat off.

For three reasons: 1) SANS is a non-profit organization. It is our mission to reduce the pet overpopulation problem in our community by providing low cost spay and neuter services for shelter animals, rescuers and animals belonging to low income people. Because we are non-profit, we benefit from donations that allow us to offer our services below cost. 2) We are a streamlined practice. Unlike a private veterinary practice, which provides a full medical service, we are single focused. We perform spay and neuter surgery, and basic vaccinations only. Anytime a business has a single focus, it can better maintain its overhead costs. 3) SANS will perform a physical exam but not perform a comprehensive cardiac exam, other diagnostic tests or blood-work prior to the procedure, which can be expensive and many other veterinary practices require before surgery.

Pick up times range depending on your pet's recovery post-surgery. Our office staff will call you when your pet is ready to be picked up. If you cannot get there right away, that is fine. We are happy to monitor your pet's recovery post-surgery until you can get to the clinic. On clinic days we are usually on site until 4 pm. If you have not heard about your pet by 3 pm, you are welcome to call and check on your pet. Please do not show up to SANS unless we have confirmed your pet is ready to go home.

It does not affect the price but please make sure to bring the vaccination records for proof. Without proof we are required, by law, to vaccinate your pet for rabies.

We only see animals at the time of their spay or neuter. During that time they will also receive their rabies and distemper vaccines, a flea treatment, nail trim and ear cleaning. We also offer a feline leukemia/FIV test for $20 and a microchip for $20 at the time of the spay/neuter appointment only.

A microchip is the size of a grain of rice. It is inserted like a vaccine between the shoulder blades. If your pet is ever lost or stolen and brought to a vet or shelter, your pet will be scanned with a universal microchip scanner which will pull up your pet's unique microchip number. Once your pet is microchipped you must go online and register the microchip number with your information so if this happens your information will come up when the microchip number is searched.

Our mission is to provide low-cost services to homeless pets, low-income households, students, veterans, and animal rescuers. In order to schedule with SANS you must meet specific eligibility requirements. You must show proof of eligibility on the day of your scheduled appointment as well.

Please call the SANS clinic to inquire about eligibility.